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Morocco FAQ
Travelling in Morocco

Morocco FAQ

Tipping and gratuities in Morocco are customary. We advise a 10% tip.
Internet access can be readily found at internet cafes and in hotel lobbies. Occasionally, you can find free wi-fi in public places. While it is not easy to find internet access in rural areas, a smartphone with the proper plan will access the internet almost everywhere.
Cell phone coverage is good in Moroccan metropolitan areas, with coverage in rural areas being more erratic. Check with your cell phone plan before you leave to make sure you have global coverage.
In Morocco, you will find both modern flushable toilets and Turkish toilets. On our tours, we do our best to frequent the former kind.
Please do not drink the tap water in Morocco and take care not to brush your teeth with the tap water either. Water is treated at certain locations in Morocco, but as a precaution bottled water is advised and will be provided.
Major credit cards are welcomed at the larger stores, hotels, and restaurants, but use cash at the smaller shops and stalls.
Exchange your cash when you arrive at the airport bank exchange, or use local banks and currency exchanges in the cities and medinas as you travel.
Use ATM machines at the airport and in metropolitan areas and medinas, but they are rare in rural areas. When traveling outside of the cities be prepared to have enough cash, as ATM machines are not always an option.
(Please note that the dates for Muslim holidays change annually as they are based on the lunar calendar. The following dates are accurate for 2013.)
  • New Year’s Day is on Tuesday, January 01, 2013
  • Independence Manifesto Day is on Friday, January 11, 2013
  • Milad un Nabi is on Thursday, January 24, 2013
  • Labor Day is on Wednesday, May 01, 2013
  • Throne Day is on Tuesday, July 30, 2013
  • Eid al-Fitr is on Thursday, August 08, 2013
  • Oued Ed-Dahab Day is on Wednesday, August 14, 2013
  • Revolution Day Morocco is on Tuesday, August 20, 2013
  • King Mohammed IV’s Birthday is on Wednesday, August 21, 2013
  • Eid al-Adha is on Tuesday, October 15, 2013
  • Fatih Muharram (Islamic New Year) is on Monday, November 04, 2013
  • Green March Day is on Wednesday, November 06, 2013
  • Independence Day Morocco is on Monday, November 18, 2013
While both 4 and 5 star hotels and riads are exquisite, the 5 star rating brings a higher level of extra amenities. We select only those hotels and riads that meet our high standards and provide a truly deluxe experience.
A riad is a traditional Moroccan house or palace with a central courtyard restored to its original beauty. The word riad comes from the Arabic word for garden. As you tour with Morocco Traveler you will have the opportunity to stay in a variety of of riads ranging from renovated palaces to modernist kasbahs. A riad offers traditional accommodations for an authentic Moroccan journey.
Staying in a riad in the heart of a medina is an experience that is unique to Morocco. Your hosts will embody the finest of Moroccan hospitality. Similar to a bed and breakfast, but with more opulent interiors, the room may not have a television or telephone, and breakfasts may be continental. The rewards of staying in a riad are immense. In a riad, one can experience the traditional home life of Morocco, walk through the chaotic medina, relax in a garden courtyard, and feel the heartbeat of the country.
Morocco Traveler provides expert, licensed guides. All guides are fluent in English, Arabic, and French. Most guides will also speak some Tamazigh (Berber). The guides we use are local experts in each city and region where we travel.Guides fluent in Spanish, German, Chinese, Japanese, Portuguese, and other languages are available upon request.For an additional fee, we can provide National Licensed Guides and recommend they be used for large groups or those who will require additional services during their tour.
Morocco Traveler offers the same private driver for your entire tour, unless your itinerary is split by airport transfers.
All driving times listed in any Morocco itinerary are the actual driving times with a restroom stop and a meal, barring any unanticipated delays.
Morocco Traveler offers a variety of payment options for our guests.All Credit Cards Are Accepted: American Express, Mastercard, Visa, DiscoverOnline Payment Service Option: PaypalBank Transfers to our Corporate USA or Morocco SARL AccountChecks and Money Orders are not accepted.
Morocco Traveler requires a 50% nonrefundable deposit for a formal reservation and the 50% remaining payment 8 weeks prior to travel.Morocco Traveler retains no responsibility for any accidents that occur during guests travel in Morocco. As a guest of Morocco Traveler, you agree to indemnify the company. We highly recommend the purchase of travel insurance.
Full payment is required for one-day tours.
Morocco Traveler retains no responsibility for cancellations that occur as a result of guest situations ranging from flights, acts of god, and other personal reasons.
  • 100% Non-refundable deposit on all One-day tours and Excursions
  • 50% Non-refundable deposit on all Morocco Tours (Terms Apply)
  • 30% Refund Offered 30 Days in Advance of Tour (Valid Cancellation Applies)
  • 50% Refund Offered 45 Days in Advance of Tour (Valid Cancellation Applies)
  • No refunds accepted for cancellation 29 Days or less in Advance of Excursions or Tours